The agreement behind every Mac we host.

01Acceptance and order of precedence

By browsing this website, joining a configuration waitlist, registering interest in colocation, or placing an order with JapanIDC, you agree to these Terms of Service and to our Privacy Policy.

Where a written order confirmation, quotation, or service schedule signed or emailed by our team conflicts with these general terms, that document controls for the specific service it covers. Everything else remains governed by these terms.

If you are accepting on behalf of a company or other organization, you confirm that you are authorized to bind that organization, and “you” refers to it.

02Eligibility and your contact details

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, and legally able to enter a binding contract. Our services are supplied for business and professional use.

Because our ordering process runs through email rather than a self-service checkout, the accuracy of your contact details matters. You agree to provide a working email address and to keep it current so we can reach you about availability, activation, billing, maintenance, and security matters.

You are responsible for everything sent from the email address you register with us, and for safeguarding access to that mailbox.

03What we actually provide

JapanIDC supplies two related services from data centers in Japan:

• Dedicated Mac mini rental — a physical Apple Mac mini assigned exclusively to you for the rental period, with full administrator access, a network port, and the public IPv4 addresses listed on your plan.
• Mac mini colocation — rack space, power, cooling, and network connectivity for a Mac mini you already own, installed in our Japan facility.

This is bare-metal hardware, not a virtual machine, container, or shared tenancy. Compute, memory, and internal storage on a rented machine are not shared with other customers.

Plan names, chip generations, memory, storage, add-on SSD capacities, IP counts, and stock levels shown on this website describe our current catalogue. Final specifications and availability are confirmed by our team before activation. Where a listed configuration is unavailable, we will tell you rather than substitute silently.

04Orders, waitlists, and colocation registrations

This website is an inquiry and registration channel, not an automated store. Submitting a waitlist entry or a colocation registration:

• records your interest and the configuration you asked about;
• does not reserve hardware, allocate an IP address, or create a binding rental;
• does not charge you, and does not require payment details.

A rental or colocation service begins only when our team confirms your order in writing, including configuration, price, term, and activation timing. Until that confirmation, either side may walk away without penalty.

Joining a waitlist authorizes us to contact you about the availability you asked about. You can ask us to remove your entry at any time by emailing [email protected].

05Fees, currency, and payment

All prices on this website are quoted in US dollars (USD) and exclude any taxes, duties, or cross-border payment fees that may apply to you. Rental plans are billed monthly. Colocation is billed monthly at the flat rate shown on the colocation page.

There is no long-term contract requirement on standard rental plans. Payment methods, invoice timing, deposit requirements, and any setup or shipping charges are agreed in your order confirmation before service starts.

You agree to pay confirmed invoices by their due date. If a payment fails or becomes overdue, we may contact you to resolve it and, if it remains unresolved, suspend the affected service under the suspension section below.

Add-on external SSD storage, additional IP addresses, and other optional extras are charged only where they are quoted and accepted in writing. A capacity or IP count displayed on a plan is a description of what that plan can include, not an automatic charge.

06Renewal, cancellation, and refunds

Monthly services continue for successive monthly periods until cancelled. To cancel, email [email protected] and tell us which machine or service you want to end. We will confirm the effective end date in writing.

Cancellation stops the next renewal. It does not by itself create a refund, and it does not extend access beyond the period already paid for. Because activation involves physical hardware allocated to you, refunds are handled case by case rather than automatically.

If we cannot deliver a confirmed configuration, or we end a service for reasons that are not your breach, we will refund the unused portion of any amount you prepaid for that service.

Before your end date, export anything you need. See the data and backups section for what happens after service ends.

07Administrator access and your responsibilities

On a rented Mac mini you receive full administrator and sudo access. On a colocated Mac mini you keep the administrator credentials you already use. That control is the point of the service — and it comes with responsibility.

• You are responsible for the operating system configuration, accounts, credentials, SSH keys, and software you install.
• You are responsible for holding valid licenses for macOS usage terms and for any third-party software, models, or subscriptions you run. Third-party accounts and API usage are not included in our prices.
• You are responsible for patching your machine and for the security of the services you expose to the network.
• You are responsible for your own backups. We do not take image-level backups of your machine unless a backup service is explicitly agreed in writing.

We may need to access a machine to perform physical maintenance, resolve a hardware fault, or respond to a legal or security obligation. Where we do, we limit access to what the task requires and, where practical, tell you first.

08Acceptable use

You may run development workloads, CI and build pipelines, creative work, local AI models, and long-running agents. You may not use our services to:

• break the law, infringe intellectual property, or violate the rights of others;
• send unsolicited bulk email, run open proxies or relays for abuse, or host phishing, fraud, or malware;
• scan, probe, or attack systems you are not authorized to test, or attempt to reach other customers’ machines;
• launch or amplify denial-of-service traffic, or deliberately saturate shared network infrastructure;
• mine cryptocurrency in a way that degrades the facility or other customers, or exceed the power envelope agreed for your hardware;
• circumvent access controls, resell access to your machine in a way that hides who is operating it, or misrepresent your identity to us;
• distribute content that is unlawful in Japan, including content that exploits minors.

If you believe a machine hosted by us is being used abusively, report it to [email protected] with the relevant IP address, timestamps, and logs. We investigate reports and act on them.

09AI workloads and third-party models

Our hardware is well suited to running AI agents and local models, and we describe those workflows on this website. Those descriptions are examples of what the hardware can do, not a promise that a particular tool, model, or provider will work on a given configuration.

A model must fit the memory and storage of the machine you rent. You choose the models, tools, and providers you run, and you are responsible for their licenses, terms, costs, and output.

JapanIDC does not train models on your workload, and does not inspect your prompts, code, or model output as part of providing the service. Anything you send to a third-party AI provider from your machine is governed by that provider’s terms, not ours.

AI output can be wrong. Verify results before relying on them, especially for code that reaches production, or for legal, financial, medical, or safety-relevant decisions.

10Colocation: shipping and your hardware

For colocation, the Mac mini remains your property. You are responsible for its condition, its data, and its lawful use. Before shipping:

• wait for our written confirmation of compatibility and the correct shipping address;
• back up your data and, where appropriate, remove sensitive material you do not want in a data center;
• pack the machine to survive international transit, and insure the shipment yourself.

Shipping costs, customs duties, and import paperwork are yours unless we agree otherwise in writing. Risk during transit sits with the carrier and with you, not with us.

We install your Mac, connect power and networking, and provide your IP details. We handle the hardware with reasonable care, but we are not a repair service: if your machine fails because of its own age or condition, replacement parts and repair costs are yours.

When colocation ends, we will arrange return shipping or collection at your cost and direction. If you do not arrange collection within 30 days after the confirmed end date, we may continue to charge storage at the colocation rate, and after 90 days of no contact we may treat the hardware as abandoned and dispose of it lawfully.

11Availability, maintenance, and network

We run redundant power and network infrastructure and staff engineers around the clock, because an always-on machine is only useful if it stays on. We do not, however, publish an uptime percentage on this website, and no service-level credit applies unless a written service-level agreement is part of your order.

Planned maintenance that may interrupt your machine is announced in advance where practical. Emergency maintenance and hardware faults may require action without notice.

The 1 Gbps port describes the port speed at the rack. Real throughput and latency depend on your route, your own connection, and your workload. Unlimited transfer means we do not meter your monthly volume; it is not a licence to abuse the network.

Physical hardware fails. Where a rented machine suffers a hardware fault we will repair or replace it and restore service as quickly as we reasonably can. Replacement does not restore data you did not back up.

12Your content, your data, and backups

You keep all rights to the code, data, models, and other content on your machine. We claim no ownership of it. You grant us only the limited permission needed to host, power, connect, and physically maintain the hardware that carries it.

You are responsible for maintaining independent backups and for testing that you can restore from them. Storage on a single machine is not a backup strategy.

When a rental ends, the machine is prepared for its next customer, which includes erasing local storage. When colocation ends, your machine is returned with its storage intact. Export what you need before your confirmed end date, and contact [email protected] beforehand if you need a specific erasure or continuity arrangement.

Personal data you place on your machine is processed by you, on hardware you control. Our own handling of website and account data is described in the Privacy Policy.

13Our intellectual property

The JapanIDC and JapanIDC Mac names, logo, site design, copy, and original graphics belong to us. Apple, Mac, Mac mini, and Apple Silicon are trademarks of Apple Inc.; we are an independent hosting provider and are not affiliated with, sponsored by, or endorsed by Apple. Other product and tool names on this site belong to their respective owners and are used to describe compatibility.

If you send us feedback or suggestions, we may use them to improve the service without obligation to you.

14Suspension and termination

You may end a service at any time under the cancellation section. We may suspend or end a service where:

• you materially breach these terms or the acceptable use rules;
• a confirmed invoice remains unpaid after we have asked you to resolve it;
• your machine is the source of abuse, an attack, or a security risk to the facility or other customers;
• we are required to act by law, a court, a regulator, or an upstream network provider;
• continuing the service is not technically or commercially possible, in which case we give as much notice as we reasonably can.

Where the situation allows it, we contact you first and limit suspension to what is needed. Where there is an active attack or a legal deadline, we may act immediately and tell you afterwards.

15Geographic restrictions and export controls

Our hardware is located in Japan. You may not use the service where doing so is prohibited by applicable law, and you may not use it in violation of export control, sanctions, or trade restriction laws that apply to you or to Japan. You confirm that you are not a restricted party under those regimes.

You are responsible for the legality of importing, exporting, and remotely operating computing hardware in your own jurisdiction.

16Disclaimers

Except where these terms or a written order expressly promise something, the services are provided “as is” and “as available”. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, uninterrupted operation, and error-free performance.

Nothing in these terms limits a warranty or remedy that cannot lawfully be excluded under the consumer or commercial law that applies to you.

17Limitation of liability

To the extent permitted by law, neither side is liable for indirect, incidental, special, or consequential loss, or for lost profit, lost revenue, lost data, or lost goodwill, arising from the service.

To the extent permitted by law, our total aggregate liability arising out of or relating to a service is limited to the amount you actually paid us for that service in the twelve months before the event giving rise to the claim.

These limits do not apply to liability that cannot be limited by law, to your obligation to pay confirmed fees, or to either side’s fraud or wilful misconduct.

18Indemnity

You will cover us against third-party claims, and the reasonable costs of defending them, to the extent they arise from content or workloads you run on your machine, your breach of these terms or of applicable law, or your infringement of someone else’s rights. We will notify you promptly and let you control the defence, and we will not settle in a way that imposes obligations on you without your consent.

19Changes to these terms

We may update these terms as the service develops. The current version always lives at this address with its effective date. For a material change affecting an active service, we give notice by email or a prominent site notice before it takes effect. Continuing to use the service after that date means you accept the update; if you do not, you may cancel before it takes effect.

20Governing law and disputes

These terms are governed by the laws of Japan. The Tokyo District Court has exclusive first-instance jurisdiction over disputes arising from these terms or the services, unless mandatory law in your jurisdiction requires otherwise.

Before starting proceedings, please email [email protected] and give us a reasonable chance to resolve the issue directly. Most problems are solved faster by an engineer than by a filing.

21General

You may not transfer your rights under these terms without our written consent; we may transfer them as part of a reorganization or sale of the relevant business, with notice to you. If a provision is held unenforceable, the rest continues in effect. Our failure to enforce a provision is not a waiver of it. These terms, the Privacy Policy, and your written order confirmation form the whole agreement between us for the service.

22Contact

Questions about these terms, an order, or an invoice: [email protected]. Technical, security, or abuse matters: [email protected]. JapanIDC operates data centers across Japan, with engineers on call 24 hours a day and multilingual support.